Template Terms & Policies

Last updated on 1/17/25

Please read these terms carefully before purchasing our products or services. By purchasing our products or services, you accept and agree to our Template Terms & Policies.

Note that you have to be of legal age (i.e. 18 years or older) to fully comply with this agreement.

Overview

The following Template Terms & Policies state how you may use and access our templates, including all related resources such as video tutorials, workbooks, checklists, blog posts, and emails.

This is an agreement entered by "you"—the purchaser and/or user of any product, service, or resource—and "us," JPK Design Co.

Offerings

Our company's offerings include non-tangible Squarespace templates, along with supplementary resources. These resources come in various forms of content, including but not limited to videos, templates, workbooks, checklists, emails, and other support materials.

Payments

We use a third party to receive any payments you make on our website. All information obtained during your purchase—such as name, address, payment method, credit or debit card number, and billing information—may be collected by both us and our payment processing platform.

You agree to only purchase offerings for yourself or for another person who has given you the express consent to provide their information as stated above.

By purchasing our offerings, you agree to the following terms:

  1. Any payment information you provide is true and complete

  2. Charges incurred by you will be honored by your bank, credit card company, or e-commerce company (e.g. PayPal)

  3. You will pay the incurred charges at the agreed upon prices, including taxes

  4. You give us permission to automatically charge your debit card, credit card, or e-commerce account

  5. If your initial payment method is dishonored, you will still pay the incurred charges, including any surcharge

We reserve the right to cease your access to our offerings immediately and permanently if payment is not received within 7 days. You will still be held liable for the full cost of the offering.

Terms of Use

All the intangible assets that are accessible on or offered through our website are protected by the United States intellectual property laws. The use and reproduction of these assets without accordance to this agreement is strictly prohibited.

Intellectual Property and Licensing

Ownership

All intellectual property rights, including copyrights and trademarks, related to our templates and supplementary resources remain the sole property of JPK Design Co. Your purchase does not transfer ownership of these rights to you.

License Grant

Upon purchase, you are granted a limited, non-exclusive, non-transferable license to use the template. This license is subject to the following conditions:

  1. Single-Use License: Each template purchase authorizes use for a single website only. For multiple websites, including client projects, additional licenses must be acquired.

  2. Modifications: You may alter the template to meet your specific needs or those of your client.

  3. Restrictions: The following actions are strictly prohibited:

    • Duplicating the template for use on multiple websites

    • Distributing, sharing, selling, or sublicensing the template or its components

    • Utilizing any CSS, JavaScript, or other code from the template on websites not covered by the license

    • Sharing access to template tutorials or the AI-powered knowledge base with unauthorized users

  4. Client Projects: When using a template for a client's website, a separate license must be purchased for each unique client project.

Liability

While our templates serve as foundational elements for website creation, it is the responsibility of the licensee to ensure compliance with all applicable laws and regulations, including but not limited to copyright, data protection, and accessibility standards. [Company] shall not be held liable for any non-compliance issues arising from the use of our templates.

Attribution and Credit

We appreciate the use of our templates in your creative endeavors and client work. However, we kindly request that you respect our intellectual property rights by adhering to the following guidelines:

  1. Client Projects: When utilizing our templates for client websites, you must retain our attribution and include a link to JPK Design Co.. This can be accomplished by adding a statement such as "Website template by JPK Design Co." with a hyperlink in the website's footer.

  2. Personal or Business Use: If you're using the template for your own business or personal website, you have the option to remove our attribution.

  3. Multiple Contributors: You may include credits for multiple contributors, including yourself, alongside our attribution when applicable.

  4. Prohibited Actions: Claiming the design as entirely your own creation or removing required attribution is not permitted.

By purchasing and using our templates, you agree to abide by these intellectual property and licensing terms. Failure to comply may result in the termination of your license and potential legal action.

Template Access

You are granted lifetime access to the templates and supplementary resources, such as tutorials and workbooks. This means you will have access for the entire life of these offerings from the date of purchase, including content updates.

We reserve the right to discontinue our offerings at any time in the future, for any reason. If this happens, we will give you a 30-day notice so you have ample time to back up the resources.

Should we decide to repackage these existing resources into a shorter or longer offering, you agree that we are not obligated to provide you that separate offering for free or at a discount.

We do our best to ensure that your experience of our templates are free of interruptions. However, due to the digital nature of our offerings, we cannot guarantee that your access will not be restricted periodically to make way for repairs, maintenance, or updates.

We will not be held liable for refunds or damages, should our offerings be rendered inaccessible to you due to network failures, server overload, backup procedures, or other similar reasons.

Media Release

By posting, submitting, or distributing content—such as comments, photos, or videos—in our website and community, you are granting us the right to use them in our marketing or promotional efforts, now or at any time in the future.

This right includes granting us the use of your name and intellectual rights such as copyright and trademark to identify you as the author of your content. You acknowledge that this usage would require neither permission from nor compensation to you.

We are not obligated to display your content on our offerings, and we may choose to remove your content at any time for any reason.

Confidentiality

When you purchase our offerings, we may collect your personal data, including but not limited to the following:

  1. Name, address, and contact details

  2. Demographic information (e.g. age, income, location)

  3. Billing and payment information (e.g. credit or debit card)

  4. Preferences, interests, and other information that may identify you

By participating in the use of our offerings, you grant us the permission to use and store your personal data. The company respects your privacy, so we will not disclose any information you provide except as stated in this agreement.

We will exert our best efforts to keep your data safe and secure. However, we make no assurances about our ability to prevent the loss, misuse, or alteration of your personal data. Submitting your confidential information is done at your own risk.

Lawful Purposes

You agree to access and use our templates and supplementary resources for legitimate and lawful purposes only. This means that you shall not use our offerings in a manner that infringes the rights of others, encourages crime, or constitutes fraud.

JPK Design Co. reserves the right to revoke your access from our offerings if you violate these terms and policies.

We also reserve the right to investigate complaints and reported violations and take any action we deem necessary or appropriate. This includes but is not limited to reporting any suspected unlawful activity to law enforcement and disclosing any information as needed.

Policies

The following policies identify the duration and scope of template installation, support, and refund. Note that we cannot help you with issues that arise from third-party plugins and user modifications.

Installation Policy

Your purchase of any template includes the delivery of your template copy to your email within 2 business days of purchase.

If you avail our installation service on an existing Squarespace site, we will do our best to complete it within 5 business days. This service includes the following:

  1. Immediate access to the template's video tutorials, code documentation, and other supplementary resources

  2. Transfer of the purchased template as a separate site to your Squarespace account within 2 business days

  3. Inclusion of placeholder content, images, and graphics as featured in the demo website

  4. Configuration of site styles and plugins to match the template's demo website

These actions fall outside the scope of the template installation:

  1. Migration or transfer of your existing website content and media

  2. User-specific configurations and customization of the template in any form, including changes to content, colors, and functionality

  3. Purchase or setup of a new Squarespace account

  4. Installation of third-party plugins

  5. Revisions of any form

We strive to represent our templates as accurately as possible. But due to Squarespace updates, there may be minor differences between the demo version and the installed template. Some sections or blocks may also appear unstyled before user-specific configurations.

Though installation would not change the content on your existing website, it does materially affect how the content is displayed in the browser. You can set up a cover page or a temporary password during the process.

Since the template will be transferred to your account as a separate site, you will have to manually migrate any preexisting content. Take note that you may also have to replace the placeholder images as well or purchase their respective licenses from our affiliate.

Please understand that backlog or other unforeseen circumstances (e.g. medical emergency, natural disaster, act of war) may cause delays to our services. We will do our best to keep you updated on progress. However, no compensation will be provided for the delayed delivery of the template.

We also do our best to protect your existing website data during the installation. However, in the unlikely event that something goes wrong, JPK Design Co. cannot be held liable for lost or corrupted blocks, sections, pages, or code. We strongly encourage you to back up your site.

Support Policy

The company offers 30 days of support beginning on the date of your purchase. Within this period, you are entitled to a reasonable amount of help from us—the definition of which will be determined by JPK Design Co. at our sole discretion.

Please note that your purchase includes the design template only, and does not include:

  • Template customization (unless a Template Restyle package is purchased)

  • Installation to an existing website ( unless a Template Install package is purchased)

  • Domain

  • Squarespace subscription

  • Third-party integrations

  • Copy

  • Imagery

  • SEO

  • Any other fees

Requests for support must only be made by submitting a ticket here. We aim to respond to your questions within 48 hours during weekdays, but please understand that this may take longer for more technical problems or during peak periods.

We provide assistance for the following areas of concern:

  1. Delivery of our website templates and tutorials

  2. Clarification on our template features or settings

  3. Effects of Squarespace updates on our templates

  4. General template bug fixes and patches

However, take note that our support does not cover the following:

  1. General Squarespace questions and issues (these are best handled by the Squarespace support team)

  2. Compatibility with third-party plugins

  3. Issues from modifications of custom code or functionality

  4. Server or hosting configurations

  5. Design strategy

  6. Service or hosting configurations

AI-Assisted Knowledge Base

To enhance our support services, we provide access to an AI-assisted knowledge base that pulls answers from trusted information sources. This knowledge base offers instant answers to a wide range of questions, including general information about our templates and basic Squarespace functionality. By using this service, you agree to the following terms:

  1. The AI-assisted knowledge base is provided as a complementary service and is not a substitute for human support.

  2. It offers instant answers to general questions and can be a quick first step for information before contacting our support team or Squarespace support.

  3. Access to the AI-powered knowledge base and template tutorials is strictly for licensed users only. Sharing access with unauthorized users is prohibited.

  4. Information provided by the AI system is generated based on our knowledge base and may not always be up-to-date or perfectly accurate.

  5. For template-specific issues or complex queries, you may still need to submit a support ticket for personalized assistance.

  6. You should verify any critical information obtained from the AI system with official documentation or human support.

  7. We are not liable for any damages or losses resulting from the use of information obtained from the AI-assisted knowledge base.

  8. We reserve the right to modify, suspend, or discontinue the AI-assisted knowledge base at any time without prior notice.

Template Restyle Package

Scope of Work

  1. The Template Restyle package is based on a template chosen by the Client from the JPK Design Co Shop.

  2. The overall page structure, features, section templates, and existing customizations of the chosen template will be retained.

  3. Modifications are limited to: a. Colors b. Typography c. Images d. Content

  4. Specific limitations: a. Up to 6 pages will be restyled b. Up to 5 blog posts will be created following a single blog template

  5. No additional code customizations beyond the original template's features will be included in this package.

Project Schedule and Support

  1. The restyling work will be completed within 30 business days from the receipt of all necessary client materials.

  2. JPK Design Co will provide one week of technical support after project handover.

Client Responsibilities

  1. Client must provide all necessary branding materials (logos, color codes, fonts) before the project start date.

  2. Client must provide all content (text, images) within 5 days of project commencement.

  3. Client feedback must be submitted in a timely manner.

Revisions and Dormancy

  1. The package includes up to 3 rounds of revisions.

  2. If the Client does not respond to JPK Design Co within 30 days, the project will be put on hold, and the Client will be notified.

  3. To re-open a dormant project, the Client must pay a fee of 100 USD. Re-opening is subject to JPK Design Co's availability.

Refund Policy

Due to the non-tangible, digital nature of our offerings, we do not issue refunds or exchanges if you are unsatisfied with them. Please review the template page and live demo prior to purchase. Kindly contact us if you have any other questions or clarifications.

JPK Design Co reserves the right to refuse the delivery of the product for any reason. If payment was made before refusal, the company will promptly issue the refund. You acknowledge that we do not have control over the third-party payment processor and associated fees.

The company also reserves the right to cancel any installation order at any time. If this occurs, you will be refunded the full amount of the service but not the cost of the template itself.

Disclaimers

By agreeing to the following, you agree that the company does not guarantee results or potential earnings, nor will we be held responsible for legal or financial consequences of your purchase.

Legal & Financial Disclaimer

This agreement in no way forms a partnership, joint venture, employment, franchise, or agency relationship between you and JPK Design Co.

The company only intends to provide you these offerings for informative and educational purposes. This instruction is not meant to be a substitute for financial or legal advice.

We advise you to consult with your own accountant, lawyer, or financial advisor for any concerns you have for your specific situation.

Earnings Disclaimer

You acknowledge that we cannot promise or guarantee a particular result, financial or otherwise, through the use of our offerings. Your success and earnings are dependent on your personal ideas, skills, and commitment. In other words, you are solely responsible for your results.

We have spared no effort to accurately represent the potential of our offerings. Note that these products and services are not affiliated to or sponsored by any platform, including Squarespace.

Testimonials Disclaimer

Kind words and testimonials presented on our website are true to the individuals who contributed them. However, they are individual results and are not representative of all those who will purchase our offerings.

These statements are merely intended to demonstrate what the best and most motivated users have achieved with our templates.

Limitation of Liability

Under no circumstances shall the company be held liable for any damages that may arise from the use of our offerings. Our liability is limited to the fullest possible extent permitted by law.

Assumption of Risk

You agree that you are voluntarily purchasing our offerings. You are using your own judgment in accessing our templates and services, and you are doing so at your own risk.

Hence, you are solely responsible for your actions and decisions based on the use, misuse, or non-use of our offerings.

Errors & Omissions

We have made every effort to present you with correct and up-to-date information in our offerings. However, since Squarespace as a platform and website design in general are constantly evolving, we cannot be held accountable for the accuracy or timeliness of our content.

We do not claim that our offerings are free of errors or omissions, that mistakes will be corrected, or that our site or content are free of viruses or any other harmful components. Our templates and supplementary resources are provided as is without warranties of any kind.

Third-Party Content

The company may feature content from third parties via interviews, blog posts, guest sessions, showcases, or other similar formats. We assume no responsibility for errors or omissions of third-party content, since we cannot guarantee the accuracy or relevance of their data.

Similarly, we may provide external links to third-party websites. This does not mean that we have control over their information and privacy policy, or that we endorse their offerings. You agree to access these third-party sites at your own risk.

Force Majeure

The company will not be liable to you for any failure or delay in performance, if it is caused by acts or circumstances beyond our reasonable control.

Our failure or delay will not constitute a breach of this agreement if they are caused by any of the following, without limitation:

  1. Acts of God (e.g. flood, fire, earthquake)

  2. Civil unrest and armed conflict (e.g. war, invasion, terrorism, riot)

  3. Disease outbreak (e.g. pandemic, epidemic)

  4. Labor dispute (e.g. lockout, strike)

  5. Technological breakdown (e.g. server failure, power outage)

Indemnification

You agree to absolve JPK Design Co of liability or loss that you may incur as a result of your reliance on the information from our offerings. The company will also not be liable to you for any type of damages that arise from your use of our templates.

Release of Claims

The company will not be held liable to any party for any type of damages from the use or reliance on our offerings. You agree to release us from all claims, including but not limited to:

  1. Loss of revenue, anticipated profits, savings, or goodwill

  2. Theft, deletion, or corruption of confidential information

  3. Personal or business interruptions

  4. Misapplication of information

  5. Provision or failure to provide services

Since some states or jurisdictions do not allow the exclusion or limitation of liability, these may not apply to you. If you are dissatisfied with the template or any portion of it, your sole and exclusive remedy is to discontinue its use.

International Users

Our offerings are operated and controlled by the company from within the United States. If you use our offerings from a location outside the United States, you are responsible for complying with all your local laws. You agree not to access our offerings in any territory or in any manner prohibited by applicable laws and regulations.

Modification

The company reserves the right to change the Template Terms & Policies without notice. The most current version of this agreement will take the place of all previous versions. We encourage you to review these terms periodically to stay informed of important changes.

Termination

JPK Design Co reserves the right to terminate your access and use of our offerings at any time if you become disruptive to other users or violate this agreement. In the event of termination, you will not be entitled to a refund and will not be excused from any remaining payments.

The provisions of this agreement—including terms of use, disclaimers, limitation of liability, and release of claims—will still apply, even after termination by either party.

Severability

If any provision of this agreement is found to be invalid, illegal, or unenforceable in any jurisdiction, it shall not affect:

  1. The enforceability or validity of any other provision in that jurisdiction, or

  2. The enforceability or validity of all provisions in other jurisdictions